Terms and Conditions — 97 PKR Game Platform Rules

1 Acceptance of Terms

By accessing or using 97 PKR Game — whether through the website at 97pkrgame.win or any related service — you confirm that you have read these Terms and Conditions in full, that you understand them, and that you agree to be bound by them. This agreement comes into effect at the moment you complete the account registration process.

These Terms apply to all users of the platform, including visitors who browse without registering and registered account holders who place bets or play casino games. If you are using the platform on behalf of another person, you represent that you have the authority to bind that person to these Terms, though in practice accounts must be personal and cannot be operated on behalf of others.

These Terms should be read alongside the Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and 97 PKR Game. Links to both are available in the footer of every page.

2 Eligibility & Age Requirement

You must be at least 18 years of age to register an account and use any paid service on 97 PKR Game. This includes placing bets, playing casino games, using slot titles and participating in any bonus or promotional offer. The platform is strictly for adults and we take this requirement seriously.

By registering, you confirm that:

• You are at least 18 years old.
• You are registering and using the account for yourself personally, not on behalf of anyone else.
• All information you provide during registration is accurate, current and complete.
• You are not on any self-exclusion list that would prohibit you from using online gambling services.

97 PKR Game reserves the right to request age verification documents at any time. Accounts where the age requirement cannot be confirmed will be suspended until verification is complete. Any winnings generated by an account found to be operated by a user under 18 will be forfeited and the account permanently closed.

3 Account Registration

Each user is permitted to hold only one registered account on 97 PKR Game. Creating multiple accounts — whether under the same name, the same mobile number, the same device or the same payment method — is strictly prohibited and constitutes a violation of these Terms.

When registering, you are required to provide accurate personal details including your full name, a valid mobile number and date of birth. These details must match the identity documents you may later be asked to provide for verification. Providing false information is grounds for immediate account closure.

You are responsible for maintaining the security of your account credentials. Do not share your password with anyone. 97 PKR Game will never ask you for your password via support channels. If you suspect unauthorised access to your account, contact support immediately. 97 PKR Game is not liable for losses resulting from you sharing your credentials or failing to keep your login details secure.

Account verification may be required before your first withdrawal is processed. Verification typically involves submitting a copy of a national identity document. This process exists to protect your account and ensure that winnings are paid to the correct person.

4 Deposits & Payments

All deposits on 97 PKR Game are processed in Pakistani Rupees (PKR). The platform accepts deposits via JazzCash, Easypaisa, Raast, bank transfer and debit cards. The minimum deposit amount is PKR 100 for mobile wallet transactions.

Deposits are generally credited to your betting balance within minutes of the transaction completing on the payment provider's end. If a deposit does not appear in your balance within 30 minutes, contact customer support with your transaction reference number for assistance.

You may only deposit funds from payment accounts registered in your own name. Depositing from accounts belonging to other people — including family members — is not permitted. 97 PKR Game reserves the right to request proof that the depositing payment account belongs to you.

97 PKR Game does not charge fees on deposits. However, your mobile wallet provider or bank may apply their own transaction charges, which are outside the platform's control. Check your provider's terms before depositing if you are unsure.

5 Withdrawals

Withdrawals are processed in PKR to the same payment method used for deposit wherever possible. The minimum withdrawal amount is PKR 500. Withdrawals to JazzCash and Easypaisa typically complete within one hour for fully verified accounts. Bank transfer withdrawals may take one to two business days.

Before your first withdrawal is processed, your account must pass identity verification. This is a one-time process and does not need to be repeated for subsequent withdrawals unless your personal details change or a security review is triggered.

97 PKR Game reserves the right to delay or decline a withdrawal if there is a reasonable suspicion of fraud, bonus abuse, multiple account use or any other activity that violates these Terms. In such cases, the account will be reviewed and you will be contacted by the support team.

Withdrawals cannot be reversed once the processing has begun. If you submit a withdrawal request and change your mind, contact support as quickly as possible — cancellation is only possible if the transaction has not yet been sent to the payment provider.

6 Betting Rules

All bets placed on 97 PKR Game are subject to the specific market rules applicable at the time the bet is placed. The minimum single bet is PKR 100. Accumulator bets carry the same PKR 100 minimum on the total stake.

Once a bet has been accepted by the platform and a bet reference number has been issued, the bet cannot be amended or cancelled by the user except where a cash-out option is explicitly available and active for that market.

Odds are subject to change before a bet is confirmed. The odds displayed at the time you add a selection to your bet slip may differ from the odds at the time your bet is submitted, particularly during live in-play events. You will be shown the final odds before confirmation is required.

In the event of a clearly erroneous odds display — where the odds offered were obviously incorrect due to a technical or human error — 97 PKR Game reserves the right to void bets placed at those odds and return stakes. This right is exercised sparingly and only in cases of clear error.

For cricket betting specifically:

• If a match is abandoned with no result, pre-match bets are refunded in full.
• If a Duckworth-Lewis-Stern result is declared, bets settle on the official DLS result.
• In-play bets voiding conditions depend on the specific market terms displayed at the time of placement.
• PSL fixtures follow the official PSL rules for completion and result validity.

7 Casino & Slot Games

Casino games and Slot titles on 97 PKR Game are provided by third-party game studios. Each game operates according to its own return-to-player (RTP) percentage and volatility profile, which are determined by the game provider and cannot be modified by 97 PKR Game.

Game outcomes for slots and table games are determined by certified random number generators (RNG). The platform does not influence game results in any way. Past game results have no bearing on future outcomes — this applies to all slot titles, Roulette, Baccarat and Blackjack games.

Technical malfunctions of any casino or slot game will void all plays and stakes affected by the malfunction. Stakes will be returned to the affected accounts. If you experience a game malfunction, take a screenshot and contact support with the game name, date and approximate time.

Live Casino tables featuring real dealers operate according to the specific rules displayed in the game interface. Players are expected to act within the time limits shown. Bets placed after the dealer closes the betting round are not accepted regardless of what appears on screen due to connection delays.

8 Bonuses & Promotions

From time to time, 97 PKR Game offers bonuses, free bets, deposit match offers and other promotional benefits to registered users. Each promotion carries its own specific terms — including minimum deposit requirements, wagering requirements, eligible games and expiry timeframes — which are published alongside the offer.

General bonus conditions that apply across all promotions unless stated otherwise:

• Bonuses are available to one account per user, per household and per device.
• Bonus funds must meet the stated wagering requirement before any withdrawal is permitted from the associated balance.
• Attempting to withdraw bonus funds before wagering requirements are met will result in the bonus portion being removed from the balance.
• Bonuses cannot be transferred between accounts or converted to cash at face value without meeting wagering conditions.
• 97 PKR Game reserves the right to withdraw any bonus offer at any time and to void bonus funds if there is evidence of abuse.

Bonus abuse — including but not limited to opening multiple accounts to claim the same offer, placing low-risk opposing bets across accounts, or exploiting technical glitches to generate bonus claims — will result in all bonuses being voided and the accounts involved being closed.

9 VIP Programme

The 97 PKR Game VIP programme rewards consistent users with higher withdrawal limits, odds boosts on selected Cricket and PSL fixtures, priority customer support and exclusive promotional offers. Membership tiers and the criteria for entering and maintaining each tier are published in the VIP section of the platform.

VIP benefits are non-transferable and apply only to the registered account holder. VIP status can be adjusted downwards if account activity falls below the threshold for a given tier over a sustained period. Users will be notified before a tier change is applied.

97 PKR Game reserves the right to modify, suspend or discontinue the VIP programme at any time. In such cases, reasonable notice will be provided to current VIP members. VIP benefits that have already been activated — such as approved withdrawal limit increases — will be honoured for any pending withdrawals already in process.

10 Prohibited Conduct

The following activities are strictly prohibited on 97 PKR Game. Engaging in any of these will result in account suspension, permanent closure and forfeiture of balances where applicable:

• Registering more than one account under any name, mobile number, device or payment method.
• Providing false, misleading or incomplete information during registration or verification.
• Using automated software, bots, scripts or any artificial means to interact with the platform.
• Exploiting technical errors, glitches or pricing mistakes to gain an unfair advantage.
• Engaging in match-fixing, collusion or any form of corrupt betting activity.
• Using the platform for money laundering or any other financial crime.
• Sharing account credentials or allowing another person to operate your account.
• Attempting to reverse-engineer, scrape or copy any part of the platform's software or data.
• Harassing, threatening or abusing customer support staff or other users.
• Placing bets with inside knowledge obtained through corruption of sport.

Where 97 PKR Game suspects that prohibited conduct has occurred, the platform reserves the right to freeze account funds, withhold withdrawals and conduct an investigation before any action is finalised. Users will be informed of the outcome of any such review.

11 Account Suspension & Closure

97 PKR Game may suspend or close an account at any time and without prior notice if there is a reasonable basis to believe that these Terms have been violated. In less serious cases — such as incomplete verification or a billing query — accounts may be temporarily restricted rather than fully closed, and full access restored once the issue is resolved.

Users may also request to close their own account at any time by contacting customer support. If a self-exclusion has been activated via the Responsible Gaming tools in account settings, that exclusion will be applied immediately and cannot be reversed for the minimum cooling-off period, even if the user requests reinstatement during that period.

On account closure by either party, any outstanding verified withdrawal requests will be processed in the normal timeframe. Bonus balances that have not met their wagering requirements at the time of closure will not be paid out.

12 Responsible Gaming

97 PKR Game is committed to providing tools that help users maintain control over their betting and gaming activity. The platform's responsible gaming features are accessible from your account settings and include deposit limits, session time reminders and self-exclusion options.

Betting and gaming are forms of entertainment and should be treated as such. Never bet more than you can afford to lose. Set a personal budget before you start a session and stick to it regardless of outcomes. If you find yourself chasing losses, increasing stakes beyond your comfort level or spending more time on the platform than you intended, use the account controls to set limits or take a break.

The self-exclusion option in account settings allows you to block access to your account for a minimum period. During a self-exclusion, no bets can be placed, no deposits can be made and no marketing communications will be sent to you. Self-exclusion is immediate and cannot be reversed before the minimum cooling-off period expires.

For detailed guidance on managing your gaming habits, budgeting and available self-help tools, visit the Responsible Gaming page.

13 Limitation of Liability

97 PKR Game provides the platform on an "as available" basis. While we work to maintain consistent uptime, we do not guarantee uninterrupted access. Scheduled maintenance, technical issues or circumstances beyond our control may occasionally affect platform availability. We will aim to communicate planned downtime in advance wherever possible.

To the maximum extent permitted, 97 PKR Game is not liable for:

• Any loss of profits, winnings or opportunities resulting from platform unavailability.
• Losses arising from a user's failure to maintain account security.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• Game results or bet outcomes, which are determined by certified RNG systems and official sporting results respectively.
• Decisions made by users based on information displayed on the platform, including odds and market data.

Nothing in these Terms limits liability for fraud, death or personal injury caused by our negligence, or any liability that cannot be excluded under applicable law.

14 Privacy & Data

97 PKR Game collects and processes personal data as described in the Privacy Policy. By registering an account, you consent to the collection and use of your personal information for account management, payment processing, customer support and security purposes.

Your data is not sold to third parties. It may be shared with payment processors, identity verification services and fraud prevention systems as necessary to operate the platform. All data handling is subject to the full Privacy Policy, which you are encouraged to read before registering.

15 Changes to These Terms

97 PKR Game reserves the right to amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, registered users will be notified via the contact details on their account.

Continued use of the platform after updated Terms have been published constitutes acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact support to arrange account closure.

16 Contact Us

If you have any questions about these Terms and Conditions, need clarification on any section, or wish to raise a dispute, you can reach the 97 PKR Game support team through the following channel:

Email: [email protected]

Customer support is available 24 hours a day, 7 days a week, including during PSL match evenings and late-night international cricket fixtures. For account queries, have your registered mobile number and account details ready to help the team assist you faster.

For responsible gaming support or to activate a self-exclusion, visit the Responsible Gaming page or raise a request directly with the support team.